CAM Development

Licensing 6

• My license information does not work. What should I do?
• I just purchased but did not receive my license information. Why?
• What will I receive when I purchase a license?
• How secure is the online order process?
• If I purchase a single user license can I install on more than one computer?

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Misc 6

• How do I find out what version I currently have?
• How do I find out if I have the latest version?
• Will files created with the trial version work with the full version?
• How to re-install after a crash or purchasing a new computer?
• I sent a message but have not received a response. Why?

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Printing 13

• I have a text object that is centered or right justified on the screen but when I print it is not aligned correctly. Why?
• When I try to print my design containing graphics nothing prints or I receive an error. What's wrong?
• My printer will not print my design at all. The printer icon appears and there is no error message, but nothing prints.
• I'm trying to print a design so that the ink bleeds over the edges so the entire design is covered. When I print, the printout appears cut off around the edge of the design.
• I have my design created and I'm ready to print it, but I want to print it on a paper stock that has a different layout than the one I originally designed it for. Do I have to re-create my entire design?

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Configuration 2

• How can I use metric units instead of inches to specify layouts?
• When I create a new design the first screen shows an option for a standard card or for advanced options. I always use the advanced options. Is there a way to skip this step?

Misc 6

• What is the difference between the Design & Print products?
• Do you sell blank label and business card stock?
• How do I import a design created with an earlier version that's in a different format?
• How can I send my design to someone by email who does not have this software?
• What graphic file formats are supported?

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Designs 8

• After I create a new design there is sometimes a USER1 in the design that I don't need. How can I get rid of it?
• How do I change the properties of an object (color, font, alignment etc.)?
• How do I delete an object?
• How do I change the background?
• The background I selected only covers part of the design's background. How can I make it cover the entire background?

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Database 3

• Step by Step How to Link to Database and Add Fields
• "Database provider may not be installed correctly" error when linking to Excel or Access file
• Leading zeros in ZIP codes are not displayed when linking to Excel file

Misc 8

• How do I Import entries from a V4 or older DDF file into V5?
• What files are used to store entries?
• When I try to open a journal database copied from a CD it will not work. Why?
• When I start the program and enter my password it displays for a second then disappears. What's going on?
• I forgot my password. What can I do?

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